Privacy Policy

1. Who We Are

Shift Key AI LLC (“Shift Key,” “we,” “us,” or “our”) operates the website shiftkeyai.com and provides AI-assisted digital product development services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Contact: david@shiftkeyai.com

2. Information We Collect

Information You Provide Directly

When you use our website or services, you may provide:

• Contact information: Name, email address, phone number
• Project information: Descriptions of what you want built, reference sites, brand assets, copy, images, and other materials
• Payment information: Processed securely through Stripe — we do not store your credit card number or bank account details on our servers
• Communications: Emails, messages, and feedback you send us

Information Collected Automatically

When you visit shiftkeyai.com, we may collect:

• Usage data: Pages visited, time spent on site, referring URL
• Device information: Browser type, operating system, screen resolution
• Cookies: We use essential cookies for site functionality. We do not use advertising or tracking cookies. See Section 6 for details.

Information From Third Parties

• Stripe: Transaction confirmations and payment status (not your full payment details)
• Hosting providers (e.g., Vercel): Server logs including IP addresses

3. How We Use Your Information

We use the information we collect to:

• Deliver our services: Build your project, communicate with you, and deliver the finished product
• Process payments: Send invoices and process payments through Stripe
• Generate Transparent Receipts: Document the work performed, costs incurred, and human interventions
• Improve our services: Understand how our website is used
• Communicate with you: Respond to inquiries and send project updates
• Comply with legal obligations: Maintain records as required by law

How We Do NOT Use Your Information

• We do not sell your personal information to third parties
• We do not use your information for advertising by third parties
• We do not train AI models on your personal information or project data
• We do not share your project details publicly without your explicit permission

4. How We Share Your Information

We share your information only in the following circumstances:

We will never share your information with third parties for their own marketing purposes.

5. AI and Your Data

Because our service involves AI tools, we want to be transparent about how your data interacts with AI systems:

• What goes to AI: During the build process, project requirements and specifications may be sent to AI APIs to generate code and content
• What doesn't go to AI: Your payment information, personal contact details, and account credentials are never sent to AI tools
• AI provider policies: We use AI providers that offer commercial data protections, meaning your project data is not used to train their models
• Your Transparent Receipt: Documents exactly which AI tools were used during your project

6. Cookies

We use minimal cookies to operate our website:

• Essential cookies: Required for basic site functionality
• Analytics: We may use privacy-respecting analytics to understand site usage. These do not track you across other websites.

We do not use advertising cookies, third-party tracking cookies, or social media tracking pixels.

7. Data Retention

After the retention period, data is deleted or anonymized.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Withdraw consent: Opt out of any non-essential data use

To exercise any of these rights, email david@shiftkeyai.com. We will respond within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.

9. Data Security

We take reasonable measures to protect your information, including encrypted connections (HTTPS), secure payment processing through Stripe (PCI-DSS compliant), access controls limiting who can view project data, and secure file transfer for deliverables.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify existing clients by email. The “Last Updated” date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

12. Contact

Shift Key AI LLC
Email: david@shiftkeyai.com
Website: shiftkeyai.com